If your pet has had a little accident on your favourite rug or throughout the carpet in your house, you don’t have to live with the lingering smell of urine for ever: urineFREE can help to get you rid of it permanently.

Prior to application

Do not use regular detergents

If you have used another chemical or detergent based product to try to remove the urine before urineFREE, these chemicals may have removed the soluble urea and urochrome components of urine but have no impact on the non-soluble uric acid crystals. These detergents also coat or encapsulate the uric acid crystals making it difficult for urineFREE to penetrate.

Remove all other cleaning products

It is recommended that all other chemical and detergent based products are removed to maximise the effectiveness and results with urineFREE. If other products have been used prior to urineFREE, sponge out as much of the previous products as possible with clean water, air dry and then apply urineFREE.

Check for colourfastness

Check for colourfastness on a small area before treating new surfaces. Often urine stains will become darker and the urine odour stronger on the first treatment. This is common. Repeat treatments until the odour vanishes and the colour lightens

Find old stains with our detector

Sometimes old urine stains are invisible to the eye, but not to the nose! The urineFREE Urine Detector includes a light which is designed to detect the protein in urine. Dried urine stains will fluoresce in a darkened room, making it easy to find the area of the surface or fabric with the urine stain and remove the urine odour.

How to apply urineFREE

1. Prepare the surface

Keep calm and read the “Prior to application” instructions to ensure your surface is prepared as best possible. Make sure to check our FAQs page for specific instructions on each surface type.

Shake well before use and do not dilute product.

2. Spray away

Spray urineFREE onto the affected area (urineFREE must come into contact with all the urine to do its job) ensuring padding and sub-surfaces are soaked with urineFREE.

Different surfaces may require more or less product depending on porousness or absorbency rate.

3. Wait for it

urineFREE is not a spray and wipe product and requires dwell time eat away at the uric acid crystals. Allow the area to stay wet with urineFREE as long as possible.

Plastic wrap may assist where high evaporation occurs, for example, when hot sun is shining through a window onto an affected area.

4. Repeat if necessary

Repeat applications may be necessary, especially on older urine stains. The sniff test will tell you when you’re done!

Occasionally, a stain may intensify during the treating process. This indicates urine rising to the surface. It will disappear with repeat treatments.

Additional tips

Removing old urine stains and new urine stains may require to follow a different process, depending on the area and the type of stain. Usually old stains will need to be detected with our urine detector, among other things.

Have a look in our Help Centre to see if your type of stain requires a specific process.

Old urine stains will have greater exposure to the urine and the acidity of the uric acid crystals. In some carpets & rugs, especially wool blends, this can cause irreversible burn marks that have actually discoloured the carpet/rug. urineFREE will remove the urine stain and smell but not the burn marks. This is why we encourage removing urine as soon as possible for all surfaces, only using a bio-enzymatic product such as urineFREE to remove the urine for good.

Prevent future urine (and other) stains from ruining your home with a non-toxic, eco friendly, water based fabric protector to stain proof all your fabrics, upholstery, carpets and rugs around the house.

protectME is a very efficient and safe product, unlike other “mainstream” fabric protectors which are formulated with toxic chemicals.

urineFREE FAQs

urineFREE Household and Pet is a urine odour and stain remover that can be used on most surfaces around the house.

Soft surfaces like carpets & rugs, upholstery, car seats, synthetic grass and fabrics like leather & suede, outdoor fabrics, clothing.

Hard surfaces including timber floors; porcelain and glazed surfaces; porous surfaces such as ceramic, marble and concrete.

Some surfaces, like leather, wool blends and precious fabrics, require spot testing before using urineFREE as a urine remover. We recommend using a non-toxic fabric protector like protectME, our sister company, to stainproof your home from future stains.

urineFREE permanently removes all urine odours, whether dog urine, cat urine, other pet urine and household accidents. For outdoor use, we recommend using our Artificial Grass Cleaner and BackyardFRESH range.

Whilst urineFREE removes and destroys the urine and its components from the surfaces you are treating, it is not a repellent.

If you have sufficiently cleaned the soiled area with urineFREE and removed all traces of urine, then it should deter them from revisiting again. The smell of another animal visiting there before can encourage them to revisit the same area, but sometimes though, the reason they return to the same spot is behavioural. In this case, urineFREE will only work as a cleaner and not a deterrent.

Our products are non-toxic, and safe to use around your family and pets. They are also eco-friendly, septic tank safe, PH neutral and won’t hurt the planet. Because we also care about our animal friends, our products are vegan and cruelty free.

The urineFREE range is made using bio-enzymes which are living friendly bacteria that eats up the uric acid crystals, which are the main culprit when it comes to urine smells and stains.

The amount of urineFREE you are going to need depends on the amount of urine that has been deposited, if it has accumulated over time and the porosity of the surface you are treating.

Read our guide on how much to use to find out more.

Yes it is completely safe for your dog to walk straight after treating with any of our urineFREE products. Because we care about the environment and your health, our products are non-toxic and safe to use around your family and pets. They are also eco-friendly, septic tank safe, vegan and cruelty free.

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