Keep calm — you can get rid of it for good.

🧻 Urine odour in bathrooms & toilets is quite a common smell (hello, boys 🧒), despite your best efforts to continuously clean the area (we see you, mamas). Don’t beat yourself up: porous grout and porcelain toilet bowls are the perfect environment for long term build up of smelly uric acid crystals.

🌟 BUT you don’t have to live with the lingering smell of urine for ever: urineFREE can help to get you rid of it permanently. Our probiotic urine remover eliminates the urine smell and the source, leaving you with a sparkling clean, fresh smelling bathroom.

🙅‍♀️ Regular cleaners will not remove 100% of the urine. urineFREE’s bacteria and enzymes’ action is designed to “eat” the smelly crystals.

Suitable for

Grout, tiles, porcelain, toilet bowls, and more.

Don’t waste time & money

Regular detergents and DIY remedies simply do not remove urine smells, because they can’t dissolve the uric acid crystals the way our bacterias and enzymes can. Worse, they encapsulate the crystals, making it difficult for urineFREE to penetrate.

How much do I need?

It depends on how much urine has been deposited and how porous the surface is (grout for example, is very porous).

Don't waste product

Use our urine detector to target the correct area and find hidden urine stains. Make sure you get 100% of the urine deposits!

How long does it last

urineFREE removes stains and smells permanently, or until a new deposit occurs. Make sure you’ve rinsed out any previous detergents to avoid uric acid crystals being encapsulated and then released, causing the smell to reappear.

Safe for your family

Our products are non toxic, and safe for your family, human and pets included. They are eco friendly, vegan, cruelty free, and septic tank safe.


Porcelain and glazed surfaces can be found in a few areas around the house, such as (glazed tiles) bathrooms and toilets (porcelain toilet bowl). Porous grouting surrounding these is also to be considered when removing urine stains.

All of these materials are subject to long-term build-up of uric acid crystals. Please note we recommend a different course of action for old stains.

urineFREE can eliminate the urine smell and the source by “eating up” the uric acid crystals, leaving you with a sparkling clean, odour-free bathroom.

    1. Blot up excess urine with paper towels.

    2. Spray with urineFREE.
    3. Allow to dry.
    4. Lightly sponge surface with water to remove any residue.

For more tips & tricks, read our guide here

Before applying urineFREE, read our “Prior to application” instructions first to ensure your surface is prepared as best possible. Make sure to check our FAQ for specific instructions on each surface type.
How to apply urineFREE

  1. Shake well before use and do not dilute the product.
  2. Ensure padding and sub-surfaces are soaked with urineFREE where affected. urineFREE must come into contact with all the urine to do its job. Different surfaces may require more or less product depending on porousness or absorbency rate.
  3. urineFREE is not a spray and wipe product and requires dwell time to do its job. Allow the area to stay wet with urineFREE as long as possible. Plastic wrap may assist where high evaporation is occurring, for example where hot sun is shining through a window onto an affected area.
  4. Repeat applications may be necessary, especially on older urine stains. The sniff test will tell you when you’re done!
  5. Occasionally, a stain may intensify during the treatment process. This indicates urine rising to the surface. It will disappear with repeat treatments.
To learn more, read our how to use urineFREE guide.

The amount of urineFREE you are going to need depends on the amount of urine that has been deposited, if it has accumulated over time and the porosity of the surface you are treating.

For example one dog (depending on size) can urinate between 200-2000ml each day. Over 365 days this is a large accumulation of urine.

Therefore we cannot recommend an exact quantity as every case is different. The more urine you have, the more urineFREE you will need to eliminate the urine for good.

For ongoing maintenance in places where your pet is going to revisit such as lawn and synthetic grass, complete removal is costly, so we recommend the following:

Regular maintenance with urineFREE to reduce the long term odours. “Touch ups” with BackyardFRESH to provide temporary relief in between urineFREE treatments, and reduce the overall cost.

Read our guide on removing urine from synthetic grass to find out more.

It may take more than one application on old urine or for larger deposits. The sniff test will tell you when you’ve got it all. Once the odour is gone and if the grass is still being used by your pet, apply weekly for maintenance or as required.

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All-in-one stain and odour remover

urineFREE is an all-in-one urine stain & smell remover that removes all urine — cat urine, dog urine, other pet & human urine. urineFREE’s bio-enzymatic formula “eats up’’ the uric acid crystals whilst removing the urea and urochrome components, eliminating both the urine stain AND the odour for good.

FAQs How to use urineFREE