🙈  Has your pet had a little (or multiple) accident(s) on your beautiful timber floors or throughout the flooring in your house? Not sure exactly where the smell is coming from?

🌟 Good news! urineFREE can help you FIND and REMOVE (for good) 100% of the urine stains, saving your floors and sanity.

🙅‍♀️ Regular cleaners will not remove 100% of the urine. urineFREE’s bacteria and enzymes’ action is designed to “eat” the smelly crystals.

Suitable for

Hardwood or timber floors, tiles and grout, vinyl flooring, carpet underlay, waxed concrete floors and more.

Don't waste time & money

Regular detergents and DIY remedies simply do not remove urine smells, because they can’t dissolve the uric acid crystals the way our bacterias and enzymes can. Worse, they encapsulate the crystals, making it difficult for urineFREE to penetrate.

How much will I need?

It depends on how much urine has been deposited and how porous the surface is (grout for example, is very porous).

Don't waste product

Use our urine detector to target the correct area and find hidden urine stains. Make sure you get 100% of the urine deposits!

How long does it last?

urineFREE removes stains and smells permanently, or until a new deposit occurs. Make sure you’ve rinsed out any previous detergents to avoid uric acid crystals being encapsulated and then released, causing the smell to reappear.

Safe for your family

Our products are non toxic, and safe for your family, human and pets included. They are eco friendly, vegan, cruelty free, and septic tank safe.


Before applying urineFREE, read our “Prior to application” instructions first to ensure your surface is prepared as best possible. Make sure to check our FAQ for specific instructions on each surface type.
How to apply urineFREE

  1. Shake well before use and do not dilute the product.
  2. Ensure padding and sub-surfaces are soaked with urineFREE where affected. urineFREE must come into contact with all the urine to do its job. Different surfaces may require more or less product depending on porousness or absorbency rate.
  3. urineFREE is not a spray and wipe product and requires dwell time to do its job. Allow the area to stay wet with urineFREE as long as possible. Plastic wrap may assist where high evaporation is occurring, for example where hot sun is shining through a window onto an affected area.
  4. Repeat applications may be necessary, especially on older urine stains. The sniff test will tell you when you’re done!
  5. Occasionally, a stain may intensify during the treatment process. This indicates urine rising to the surface. It will disappear with repeat treatments.
To learn more, read our

The amount of urineFREE you are going to need depends on the amount of urine that has been deposited, if it has accumulated over time and the porosity of the surface you are treating.

For example one dog (depending on size) can urinate between 200-2000ml each day. Over 365 days this is a large accumulation of urine.

Therefore we cannot recommend an exact quantity as every case is different. The more urine you have, the more urineFREE you will need to eliminate the urine for good.

For ongoing maintenance in places where your pet is going to revisit such as lawn and synthetic grass, complete removal is costly, so we recommend the following:

Regular maintenance with urineFREE to reduce the long term odours. “Touch ups” with BackyardFRESH to provide temporary relief in between urineFREE treatments, and reduce the overall cost.

Read our guide on removing urine from synthetic grass to find out more.

It may take more than one application on old urine or for larger deposits. The sniff test will tell you when you’ve got it all. Once the odour is gone and if the grass is still being used by your pet, apply weekly for maintenance or as required.

urineFREE Household and Pet is a urine odour and stain remover that can be used on most surfaces around the house.

Soft surfaces like carpets & rugs, upholstery, car seats, synthetic grass and fabrics like leather & suede, outdoor fabrics, clothing.

Hard surfaces including timber floors; porcelain and glazed surfaces; porous surfaces such as ceramic, marble and concrete.

Some surfaces, like leather, wool blends and precious fabrics, require spot testing before using urineFREE as a urine remover. We recommend using a non-toxic fabric protector like protectME, our sister company, to stainproof your home from future stains.

urineFREE permanently removes all urine odours, whether dog urine, cat urine, other pet urine and household accidents. For outdoor use, we recommend using our Artificial Grass Cleaner and BackyardFRESH range.

Our probiotic urine stain and odour remover is different than enzymatic urine removers. These only contain enzymes, they do not contain live bacteria (our secret weapon). urineFREE contains both. Enzymes alone only really do half the job, whereas bacteria are smart enough to keep working until all uric acid crystals (the source of the smell) are gone.

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All-in-one stain & odour remover

urineFREE is an all-in-one urine stain & smell remover that removes all urine — cat urine, dog urine, other pet & human urine. urineFREE’s bio-enzymatic formula “eats up’’ the uric acid crystals whilst removing the urea and urochrome components, eliminating both the urine stain AND the odour for good.

FAQs How to use urineFREE